Cross-Functional Operations Leader

One-person operation — personally responsible for every function of the business, from build to sale to support.

• Founded and independently operate a direct-to-consumer apparel brand that expanded in 2026 into a small multi-brand portfolio (Notariety, Kiko, Tsugiwa) spanning retail, notary services, and hospitality concepts.
• Design, build, and maintain all technical infrastructure personally — WordPress/WooCommerce storefronts, multi-domain hosting, and DNS — across the flagship store and three sibling-brand sites.
• Create and produce all product designs and print-ready artwork in-house, coordinating fulfillment through Printify's print-on-demand network.
• Authored and maintain two versioned Standard Operating Procedures — a Product Listing SOP (currently v8.2) and a Site-Wide UI/Design Standard — governing content, pricing, and visual identity across the full product catalog.
• Directed a systematic photo-production pipeline — automated background removal and color-keyed compositing — standardizing product imagery across roughly 1,400 images.
• Orchestrate AI-assisted tooling (Claude, Gemini, Canva) and vendor platforms (Printify, Hostinger) to run design, content, and operations as a one-person team, while personally handling all customer service and order fulfillment.
• Maintains an active Colorado Notary Public commission (renewal in progress), directly supporting the portfolio's notary-services offering under sibling brand Notariety.

• Originally contracted via Daifuku Elite Line Services; directly absorbed by Amazon when the contract concluded — same site, role, and scope throughout.
• Maintained a zero-incident safety record across a 3.7M-square-foot facility throughout tenure.
• Diagnosed and resolved faults across electromechanical systems, motor drives, VFDs, and conveyor networks using hand tools, power tools, and diagnostic equipment.
• Documented maintenance actions and equipment status in CMMS to Amazon audit standards.
• Applied LOTO and NFPA 70E procedures without deviation as a Qualified Electrical Worker.
• Responded to alarms and abnormal operating conditions during live production events with urgency and composure.
• Mentored junior technicians on safety procedures, CMMS documentation, and diagnostic protocols.

Hired as an Apprentice in May 2021 and promoted to full Mechatronics & Robotics Technician in August 2022 after completing PMMI certification and earning NFPA 70E Qualified Electrical Worker status. Contracted to Amazon's RME (Reliability Maintenance & Engineering) team throughout; when the Daifuku contract concluded in April 2024, the role transitioned directly to Amazon employment — same site, role, and scope throughout, only the employer of record changed.

• Completed a 12-week technical bootcamp (on-the-job training) through Vincennes University before assuming full duties at Amazon's DEN4 facility in Colorado Springs.
• Earned four PMMI certifications (Industrial Electronics, Mechanical Drives, Fluid Power, Programmable Logic Controllers) and NFPA 70E Qualified Electrical Worker status during the apprenticeship.
• Assisted with equipment startup, reset, and controlled recovery procedures after downtime events; maintained CMMS documentation discipline from day one.
• Following promotion, supported electrical distribution and motor-driven systems in a high-volume, uptime-critical facility environment.
• Performed preventive and corrective maintenance on motors, drives, conveyors, sensors, and control panels; read and interpreted electrical schematics to isolate faults and verify repairs.
• Coordinated cross-organizational maintenance scheduling between contractor and Amazon client teams.

• Supported time-critical operations through independent route execution under strict safety and performance standards, ranking in the top 5% of Box Runner drivers and top 25% across all six DSP companies at Amazon DCS3 for safety, vehicle-inspection compliance, and customer satisfaction.
• Delivered to 200+ residential and commercial properties daily while maintaining photographic proof-of-service and chain-of-custody documentation.
• Conducted daily vehicle inspections, identified mechanical issues early, and followed documented procedures to maintain reliability.

• Unloaded inbound trucks and sorted packages into geographical delivery containers using Amazon's automated routing system.
• Staged sorted packages for next-day DSP route loading, maintaining accuracy and pace through pandemic-era peak volume.
• Transitioned to a DSP delivery driver role (Box Runner) at the same station after demonstrating reliability.

• Managed daily operational readiness — scheduling, inventory control, safety checks, and building upkeep — across retail, dock, and refrigerated/freezer storage areas serving 200+ families weekly.
• Conducted facility inspections and maintained temperature-controlled storage systems to ensure food safety and equipment readiness.
• Coordinated a rotating volunteer team of up to 15 through constant turnover and changing COVID-19 safety protocols.
• Provided empathetic, professional service to visitors navigating high-stress food-insecurity situations.

• Supported equipment readiness and operational continuity in a high-visibility, Forbes Five-Star luxury resort and convention center environment.
• Conducted detailed pre-event safety inspections, verifying full compliance with facility standards and Forbes Five-Star aesthetic guidelines across the 5,000-acre campus.
• Supervised setup teams through physically demanding tasks — climbing ladders, balancing, stooping, and lifting 50–75 lbs — under tight operational timelines.
• Completed The Broadmoor's Certified Trainer program and onboarded new hires across the property.
• Served as liaison between convention services, kitchen, catering, AV, and facilities teams.

• Managed transport of heavy and oversized freight across the continental U.S., performing physical load securement (up to 75 lbs) and heavy equipment manipulation under strict DOT safety compliance.
• Performed daily pre-trip and post-trip inspections, identified mechanical issues, and escalated repair needs to prevent failures.

• Executed flatbed container deliveries on active residential sites, delivering direct, courteous customer service during container placement and resolving on-site logistics issues.
• Operated in a regulated environment with strict DOT safety, inspection, and documentation requirements.

• Operated regional transport equipment, conducting daily pre-trip vehicle inspections, cold-chain temperature troubleshooting, and product protection across a six-state high-country region.
• Maintained safe operations and on-time performance in a regulated regional environment.